Help Center

De Dietrich Process Systems offers various tools to help you learn more about our products and services, get status on a current order, and support for your existing DDPS equipment. The information on the following pages will get you the information you are looking for or will put you in contact with the appropriate DDPS representative who can further assist you.




Solutions Ahead is an informative blog offering educational articles on industry related topics including process optimization and best practices for operating and handling glass-lined equipment, glass systems, and filtration and drying units.



Knowledge Base

Search our knowledge database for answers to frequently asked questions about products, systems, and services from our various product lines.  

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Learning Center

Read up on the latest white papers, technology overview presentations, and product/instructional videos.

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Request a Quote

Fill out this quick form and we'll get back to you with a hassle-free quote.

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Design Questionnaires

This section contains links to our range of questionnaires that allow you to get easy, hassle-free quotes online for a variety of products and systems. 

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Schedule Service

Use this form to contact our service department and schedule any non-emergency services for your equipment and systems.  Someone 

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Order Status

Get the most up to date information about your order.  Submit your sales order number (or PO#) along with your contact information and a DDPS representative will respond via email with the real time status of your order.

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Technical Support

Have a question about your new equipment?  Need to troubleshoot a problem?  Let an expert at DDPS help out.

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Feedback and Comments

The Good.  The Bad.  The Ugly.  We'd like to hear it all from you.  Whether you're visiting our website for the first time or are a veteran customer, we'd love to hear your perspective on how we can improve our customer service, order process, support, etc.

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Agitation Simulations

If you are having problems with your agitation or could benefit from an improved mixing system fill out this form to receive a customized simulation to demonstrate how DDPS can improve your process.

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After Hours Contact

If you need to contact DDPS at any time other than regular business hours, please fill out the after hours support form below and someone will contact you.* 

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Literature Downloads

Access DDPS' digital library filled with brochures, data sheets, and technical bulletins with information on our various products and services.

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Social Media Center

Follow us on Facebook, Twitter, LinkedIn and a number of other social media channels for news updates, to catch up on our latest blog post, watch product videos and communicate with us.

*If you have an emergency that requires immediate attention, you can reach DDPS 24/7 at our Emergency Hours Number, 908.477.7358